Volume

 

Does it help for anger and frustration to be expressed through increased volume? Do strong leaders become loud to convey important facts? Is yelling truly a better way to communicate urgency? I suggest the answer to all of these questions is no.

 

Yet, despite knowing this, I do not always live that way. It is a very human reaction to “get loud” in certain circumstances. Other than large crowds or great distances, and of course sporting events, what good is loud screaming? The person you are communicating with was probably hearing you just fine before you got emotional and turned up the volume.

 

Sure, voice inflection and some degree of volume change can be used in communicating a message, but outright yelling? Not at all. Communication with excess volume can foster anger and disrespect. It can undermine good leadership. It is demeaning and degrading to the listener. Next time you feel the urge to get loud, pause and ask yourself if it really necessary?

Volume

 

Is it productive for anger and frustration to be expressed through increased volume?  Do strong leaders become loud to convey important facts?  Is yelling truly a better way to communicate urgency?  I suggest that the answer to all these questions is no. 

 

Unfortunately, I do not always live that way.  It is a very human reaction to “get loud” in certain circumstances.  Other than large crowds, great distances, and of course sporting events, what good is loud screaming?  The person you are communicating with was probably hearing you just fine before you got emotional and turned up the volume.  Sure, voice inflection and some degree of volume change can be used in communicating a message, but not out and out yelling.  Communication with excess volume can foster anger and disrespect.  It undermines good leadership, and it can feel demeaning and degrading to the listener.  Consider this the next time you feel the volume increasing for no good reason. 

 

“The more tranquil a man becomes, the greater is his success,
his influence, his power for good. Calmness of mind is one
of the beautiful jewels of wisdom” -- James Allen 

Bring Light Not Heat

 

Recently I was listening to my favorite podcast, At The Table with Patrick Lencioni, and they were discussing the concept of brining light not heat to a difficult situation.  It is really an incredible analogy.  In situations where you need to confront someone or want to make a point, bringing the heat does not work.  If you lead with heat, you will be met with heat.  We really want to lead with light.  We want the other person to see our position not hear our anger.  Heat ramps up emotion.  Light brings clarity. 

Unfortunately, heat makes good news.  Our society feeds off conflict and contentiousness, but heat breeds mistrust.  Volume, anger, cursing, and finger pointing are all versions of heat.  They serve little more than to escalate a situation.  Calm, steady tones, and sincerity are forms of light.  They may not lead to agreement, but they can lead to understanding and acceptance.  Next time you are faced with a difficult conversation, lead with light!  Leave the heat at home.

*Portions of this MMM were taken from an episode of At The Table podcast with Patrick Lencioni.  For those that are interested it is Episode 100 – Go Ahead, Enter the Danger.

Volume

Is it productive for anger and frustration to be expressed through increased volume?  Do strong leaders become loud to convey important facts?  Is yelling truly a better way to communicate urgency?  I suggest that the answer to all of these questions is no.  Unfortunately, I do not always live that way.  It is a very human reaction to “get loud” in certain circumstances.  Other than large crowds or great distances, and of course sporting events, what good is loud screaming?  The person you are communicating with was probably hearing you just fine before you got emotional and turned up the volume.  Sure, voice inflection and some degree of volume change can be used in communicating a message, but out and out yelling, no.  Communication with excess volume can foster anger and disrespect.  It can undermine good leadership and it can feel demeaning and degrading to the listener.  Consider this the next time you feel the volume increasing for no good reason. 

The more tranquil a man becomes, the greater is his success,
his influence, his power for good. Calmness of mind is one
of the beautiful jewels of wisdom. --James Allen