Bring Light Not Heat

 

Recently I was listening to my favorite podcast, At The Table with Patrick Lencioni, and they were discussing the concept of brining light not heat to a difficult situation.  It is really an incredible analogy.  In situations where you need to confront someone or want to make a point, bringing the heat does not work.  If you lead with heat, you will be met with heat.  We really want to lead with light.  We want the other person to see our position not hear our anger.  Heat ramps up emotion.  Light brings clarity. 

Unfortunately, heat makes good news.  Our society feeds off conflict and contentiousness, but heat breeds mistrust.  Volume, anger, cursing, and finger pointing are all versions of heat.  They serve little more than to escalate a situation.  Calm, steady tones, and sincerity are forms of light.  They may not lead to agreement, but they can lead to understanding and acceptance.  Next time you are faced with a difficult conversation, lead with light!  Leave the heat at home.

*Portions of this MMM were taken from an episode of At The Table podcast with Patrick Lencioni.  For those that are interested it is Episode 100 – Go Ahead, Enter the Danger.

What’s in a number?

Numbers impact our lives in so many ways every day, especially us accounting types.   Where would we be without numbers, math, and the ability to calculate?  Numbers track prices, times, markets, returns, currencies, blood pressure, dates, profits, the temperature and so much more.

…then there are age numbers.  We use numbers to track the years we have spent on this earth.  For some reason, the numbers associated with our age seem to stir our emotions.  They also draw varying reactions from those around us.  We tend to make a big deal out of birthday numbers.  The type of big deal varies with age and personal preference, but birthdays seldom pass without some comments and cards, if not a full-blown celebration.  Even a bigger deal is made of certain milestones, often those numbers ending in zeros.  What is it with numbers that end in zero?  After all, they are just numbers like all the other numbers we encounter every day.  They just represent another year like the other nine in a decade.  Why do we let age numbers, especially the milestone ones bother us?  Sure, the larger ones indicate that we are getting older.  They also mean that we have more experiences, more good times, more challenges we have overcome.  We have had more tears but more smiles as well.  They mean we have more to be thankful for.  We have had more years to make us who we are.  Hopefully, that means we are wiser possibly more seasoned.  It is not that I am suggesting that we stop counting, although some might prefer that.  I just think we need to step back and think about the numbers associated with age.  They are just numbers and larger ones are not necessarily a bad thing!