Nothing
is gained by handing someone their head in front of their co-workers. On the other hand, praise for individuals in
the presence of their teammates can be a powerful motivator. I don’t recall the first time I heard this
phrase, nor who said it. I was young,
maybe just a teenager, but it made an impression and has stuck with me. It makes all the sense in the world. Public praise builds confidence. Public scolding has the opposite effect. I know there are a lot of leaders who might
disagree. They feel the exhibition of
power via a public chastising of one individual can send a message to others. They are right; it does send a message, the
wrong message. It is not necessary to
lead by fear and intimidation. There are
ways to communicate a firm message to a group without calling out one
person. The positives of scolding in
private far outweigh any benefits of doing so in front of a group. Truly successful leaders understand this
concept. The best part of adhering to
this philosophy is the resulting loyalty.
People appreciate being treated this way. They respect leaders who deliver positive
feedback in public and the negative one on one behind closed doors.
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