A
great leadership concept was introduced in the late 1970’s in the book “In
Search of Excellence”. It is called
Management By Wandering Around (MBWA).
The basic idea is that you have to be out among the troops to know what
is going on. That concept has stuck with
me over the years. I am not always good
at it, but I try. You really can’t know
what your staff is doing unless you spend some time in their space. You have to feel the pulse of the team, hear
the heartbeat of the staff, and listen to the noise in between
productivity. Leaders who stay holed up
in their office are considered out of touch for a reason. A leader who spends no time touching base
with his people cannot be in touch with what is going on. It is really quite simple, but you have to
get up and wander around to put it into practice! MBWA…
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