Business Is Not All Business

 

It can’t be! People work in businesses and people can’t be all business all the time. We have issues in our lives, there is family, and of course there is drama.

It is important for leaders care about the people on their team. They need to know what is going on in their lives. Many leaders disagree with this. They believe that it is possible, and even preferable, to completely separate business from their team’s personal lives. I believe it is more nuanced than that. Leaders don’t have to be best friends with their team, but they do have to care. If a team member is facing a personal challenge, it will impact their work. Leaders need to understand that. Business is not all business, because we are human! Remember this….

“People don’t care what you know, until they know that you care”

-       John Maxwell

A Time to Lead

What happened last week at the capital of the United States of America was appalling and disheartening.   The violent and lawless acts that took place there do not represent the values on which this country was built.  I felt like I was watching news coverage of a foreign country, much like I felt during the violent riots last summer.  We are all are entitled to our own opinion about the causes and political aspects of this incident.  We are also entitled to voice those opinions and peacefully demonstrate in support of them. 

As leaders, how do we respond to this?  It is critical that we lead against the divisions that are being perpetrated in this country. The national media feeds upon us being a divided people. It makes great news to depict drastically different viewpoints, develop momentum behind both sides, and exaggerate our divisions.  It is too easy to get caught up in the spin!  This just results in people jumping on one side of a polarizing topic and spewing hatred and accusations.  It is so easy to hide behind the keyboard and ride a wave created by media.  Social media content that serves no purpose other than expanding the divide is all too common.  We can control the breadth and depth of our divisions. 

As a people we are reluctant to take the time necessary to learn all sides of an issue, much less the facts.  I know that facts can be hard to find and I am not suggesting that we all sing Kumbaya together anytime soon.  I am merely suggesting that we need to be careful of letting the media drive the narrative. It is possible to maintain your own viewpoint while still respecting another’s opinion.  It is also possible to formulate an opinion without referring to, or posting on, social media.  Disagreement does not have to lead to expansive divides, accusations, or hateful behavior. As leaders we must encourage education, objectivity, and the understanding of all sides of issues.

I have a great friend whose beliefs about national politics vary greatly from my own. We respect each other’s opinions, listen to one another’s thoughts, and take the time to learn why we feel differently about political topics.  Our first response is not hatred. It is not a verbal attack via social media, and it is not a line in the sand that defines our relationship.  Our friendship has grown because of our ability to respectfully discuss our viewpoints without divisiveness, even though neither of us has changed our position. Differing opinions do not have to lead to hatred.  Listening to others’ beliefs does not have to result in name calling, accusations, and ridicule.

Leaders are purveyors of hope. I have said it before, a responsibility of leaders is to provide hope. That could not be truer than it is today.  Those we work with, those we lead and those we love, all need to be hopeful.  There are plenty of reasons for hope, but that hope must look past our media driven divisions.  That hope requires objectivity and open mindedness.  It needs great leaders.  America is still the greatest country in the world.

Wherever you are today and wherever you lead tomorrow, lead with hope, lead with objectivity, lead against divisiveness, and lead with love.

Mountains to Die On

Life is full of opportunities for us to take on battles.  There are times when it is important that we go to battle; take a stance for causes that we believe in; stand up for what is right.  Those situations are mountains worth dying on.  There are other mountains not worth the battle.  Some disagreements and conflicts simply are not worth the fight.  Maybe the issue is not that significant, not an issue of moral character or integrity.  Maybe the risks of battle far outweigh the rewards of victory.  Whatever the case, life requires us to wisely select the battles we choose to fight.  If you go through life without standing up for anything you will feel empty and regretful.  On the other hand, if you choose to fight every single little issue that comes along you will be in constant battle and probably will not experience many victories on the real important issues. 

Choose your battles carefully; some issues just are not the mountain to die on.

Blame

To blame or not to blame?  There are appropriate times to seek and place blame, like when lives have been lost or when property has been damaged. Often, in matters of less importance we try too hard to blame others.  Admirable is the notion of taking responsibility for ones’ action.  It is too easy to place blame, point a finger, or deny responsibility.  We all do it to some degree, but in highly visibly situations, on important issues, and in teaching moments, great leaders pass on blaming others (even if somewhat justified).  The high road is one taken without blaming others and a wise choice to make.  Think about that at home in the example we set for our kids.  Unfortunately, our younger generation seems extremely quick to lay blame.  Take responsibility for whom and what you are.  Pass up the finger pointing opportunity and lead by example.  Consider this quote…

“The search for someone to blame is always successful.”

- Robert Half

Know Yourself

“Effective leaders have an acute sense of their own strengths and weaknesses.  They know who they are – and who they are not.  They don’t try to be all things to all people.” 

-       Gallup Management Journal

What a great statement about effective leadership.  It all begins with knowing one’s self.  That means truly, objectively, and critically knowing who you are.  It means knowing enough to know what you don’t know.  It means knowing who you are not, and never will be.  Leaders often feel some pressure to know all the answers, be everything to everybody.  Truly effective leaders know they cannot do that.  They have an understanding of their own weaknesses.  They do not pressure themselves to answer every issue.  That pressure leads to poor decisions and marginal leaders.  Be an effective leader, know yourself!