Showing posts with label strategy. Show all posts
Showing posts with label strategy. Show all posts

7.13.2020

Take a Breath Before You Speak


The strategy itself is remarkably simple.  It involves nothing more than pausing and taking a breath or two before you respond to someone who has just spoken to you.  At first, the silent gap may seem like an eternity, but in reality, it amounts to only a fraction of a second of time.

Observe the conversations around you, you will notice that many of us are simply waiting for our chance to speak.  We are not listening to others, but simply waiting for an opening and the opportunity to express our own viewpoint. Truly listening requires patience and discipline.  Don’t miss the opportunity to hear what is being said because you are planning what to say next.

This harried form of communication encourages us to criticize points of view, overreact, misinterpret meaning, and form opinions, all before our fellow communicator is even finished speaking.  No wonder we are so often annoyed, bothered, and irritated with one another.  With our poor listening skills, it is a miracle that we have any friends at all!  Are you listening?  Does this ring a bell?

No need to worry that you won’t get your turn to speak, you will.  In fact, it will be more rewarding to speak because the person you are speaking to will pick up on your respect and patience and will begin to do the same.  


Portions taken from Don’t Sweat The Small Stuff, By Richard Carlson, Ph.D.

10.29.2018

ASAP isn’t a commitment – it’s confusion


Ever made a request for something to be done only to hear, “I’ll get it done ASAP,” or “I’ll get back to you ASAP”?  This response just leads to uncertainty and confusion about what is real and when things will happen.  Truth be told, ASAP is a phrase that doesn’t come from anyone who is serious about getting things done.  It is a strategy for postponement of work, poor performance, or breaking commitments. It is often a chief cause of breakdowns in teams who count on each other to get things completed in a timely manner.  ASAP is the vernacular for the semi-committed.  It is for those who seem more comfortable living with unspecified promises than they are about giving the gift of clear commitment.
The phrase ASAP has no specifics or timelines attached to it and shows a lack of concern for others’ commitments and responsibilities.  It’s a form of ambiguity that, in the end, will require more work than being clear in the first place. How much more effective could we be if every commitment and conversation were specific? People appreciate it when we tell them what’s real.  They are able to stay accountable, share details of the commitment with others, and track progress along the way. The remedy for life productivity and stress reduction rests largely on what we can count on, and counting on ASAP just isn’t possible.
Say good-bye to ASAP, ASAP!