Never underestimate the impact you can have on someone's day!

Life is made up of a lot of opportunities.  Many of those opportunities come in the form of our interactions with other people.  They may be obvious and significant or subtle. Often, we react quickly, without much consideration for the viewpoint of the other person(s).  Remember that you never know what another person may be dealing with in their life.  You never know what pressure they may be under at work, what struggles they may have at home or what illness someone in their family may be fighting.  A kind word, an out of the way effort, a smile, a compliment, or a thank you can make a world of difference in a person's day.  It is amazing how big the little things can be...

Make a positive impact in someone’s life today!

Leadership - Listen with your eyes…

Effective listening is essential to good leadership.  Many MMM’s have focused on the importance of attentive interactive listening while others are speaking.  But that is not the only form of listening.  It is also critical to listen with your eyes.  You can learn a lot by paying attention to things you see around you.  Listen for body language.  Pay attention to attitudes.  Watch how people interact with others.  Look for team members exerting positive or negative forces in the workplace.  Notice when someone’s mood or personality changes dramatically.  Watch closely how associates react in meetings.  This is not an area of strength for me.  I have been surprised many times being told about something going on right in front of me that I should have already noticed.  But I am trying to be more aware of listening with my eyes.  I recognize how important it is to my leadership.  A lot can be learned by opening your eyes and closing your mouth.  Great leaders know the importance of listening with their eyes.