We have all heard the old adage about what it
means to “assume”; it makes an ass out of u and me! Making assumptions is human nature. We just think we know what someone meant. We think someone heard us the way we
intended. We believe that others think
like we do. We assume some will handle a
situation the same way we will. We think
and we assume and we go on down the road ignoring that wake left by these
assumptions. In its most effective form
communication leaves no room for assumptions.
In fact, when we communicate effectively assumptions are not
needed. Assumptions are noise in the
communication channel. They lead to
confusion and distrust and missteps.
Don’t assume. Ask for
clarification. Confirm what you believe
to be the case. Communicate
effectively. Consider the below quote
from the “Fonz.” Don’t make an ass out
of u and me!
-Henry Winkler
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