Nothing is gained by handing someone their head in front of their co-workers. On the other hand, praise for individuals in the presence of their teammates can be a powerful motivator. I don’t recall the first time I heard this phrase, nor who said it. I was young, maybe just a teenager, but it made an impression and has stuck with me. It makes all the sense in the world. Public praise builds confidence. Public sc...olding has the opposite effect. I know there are a lot of leaders who might disagree. They feel the exhibition of power via a public chastising of one individual can send a message to others. They are right; it does send a message, the wrong message. It is not necessary to lead by fear and intimidation. There are ways to communicate a firm message to a group without calling out one person. The positives of scolding in private far outweigh any benefits of doing so in front of a group. Truly successful leaders understand this concept. The best part of adhering to this philosophy is the resulting loyalty. People appreciate being treated this way. They respect leaders who deliver positive feedback in public and the negative one on one behind closed doors.
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