As humans, one of the greatest gifts we can give others is our undivided attention. There is little as meaningful as totally focusing on another person and what they are saying or feeling. Maybe that sounds simple, but consider what it really means. With deadlines, meetings, email, texts and cell phones, how often do you really give someone your undivided attention?
It is incredibly easy for our thoughts to drift to something we consider more urgent. The phone in our pocket or purse is extremely tempting. Our next meeting or appointment may seem much more important. Giving someone our attention allows them to speak and truly be heard. It allows them to feel positive about their relationship with us. It allows you to focus on what you are being told and learn something from their perspective. Focusing our attention is a foundational piece of personal relationships.
This applies to all aspects of our lives. It is especially true in our leadership roles and is even truer at home with spouses and children! Try it, you might learn something, and you will be appreciated!